Contact

Clear next step. No runaround.

If you are ready, use the portal or call directly. If therapy is not your next move, use support tools.

Therapy clients and new client requests

Never Forgotten Services

Mahomet, IL

Phone: 217.390.9135

Licensed Clinical Social Worker in Illinois. Therapy is available to Illinois residents only.

If you are outside Illinois, you can still use the guided assistant and site resources.

Please do not use these tools for emergencies. If you are in immediate danger or crisis, call 911 or local emergency resources.

Channel clarity

Client Portal, Request Appointment, and Contact are therapy access channels. Use these for therapy-related communication and scheduling.

The client portal is not for emergencies. If you or someone else is in immediate danger or a medical emergency, call 911.

The website assistant is a separate channel for general website navigation and service-routing only. It does not replace portal workflows, intake, informed consent, or clinical communication.

What to include in your first message

  • Your name and best callback number.
  • Whether you are seeking individual or family support.
  • Top two concerns you want to address first.
  • Your preferred days and time windows.

Goal: keep first contact simple, clear, and actionable.

Response expectations

After contact

You get a clear fit and next-step reply.

If therapy is not the fit now

You will still get a direct route to practical support tools.

Practice owners and referral partners

Practice owner? Ask about Practice Website Assistant Setup for behavioral health and wellness practices.

This is a clinician-informed website helper for general information and routing. It is not therapy, does not diagnose, does not handle emergencies, and should not be used to share sensitive personal health information.

Business/service inquiry only. Not a therapy intake channel.